IT Service Management


May 14th, 2022 – Eleven Recruiting and Consulting Services, LLC have placed a candidate as IT Service Management Director at a community-focused real estate investment company in Los Angeles, California. 

The assignment was solely completed by Michael Chiang, CEO of Eleven Recruiting. The candidate was vibrant and detail oriented with previous experience in real estate and technology.

Candidate Background and Placement

The candidate fit for this position is a technical hands-on leader with 17-year experience in managing teams of technicians, developers, engineers, and architects in “start-up” environments and large corporations–proven when they led IT departments of 2 different organizations to support over 900 employees.

The candidate also led the implementation of change management processes and streamlined workflows to reduce risk and provide cost savings. This was evident through technology deployed to drive automation, facilitate growth and reduce project costs to the tune of $500K per year in a leading private equity firm.

They have served in various leadership roles with national and global companies, including Westfield and Paramount Pictures. They joined the company after serving Hertz Investment Group in 2019.

Real Estate Organizational Needs

The LA-based real estate company is a community-focused real estate and infrastructure owner, operator, lender, and developer specializing in white-collar and government disputes, energy, infrastructure, and intellectual property. It represents a wide client base across finance, mergers and acquisitions, private equity, and litigation. 

Organizationally, the company was looking for a candidate who provides management oversight, vision, governance, and continuous improvement of all technical support, service team, and processes for the company. 

Skills sought out by the real estate company for the role: excellent verbal and written communication; report writing and professional correspondence; and translating technical information into a manner that end users can understand.

The LA-based real estate company has been in business for 27 years, with a diverse team of more than 975 employees with projects across America, 9 corporate offices, and $29.7B of owned and operated assets. The company’s projects have delivered jobs, created comfortable places to live, work and relax, and provided necessary and sustainable infrastructure. 

Recruiting Services

Need specialized IT talents with related backgrounds and experience to ramp up your IT department? Head over to Eleven Recruiting’s Client Services page to learn about our search services.

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