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October 28th, 2022 – Eleven Recruiting and Consulting Services, LLC has placed a candidate as Help Desk Support at an entertainment law firm in Los Angeles, California. 

The search was completed by Sarah Wilson, Senior Search Executive, alongside Chris Chung, Technical Recruiter. The candidate that was placed in the position is an expert in client communication and instruction.

Candidate Background and Placement

The candidate fit for this position is an IT professional with over seven years of experience in developing, deploying, and maintaining devices, infrastructure, and technical solutions. They have excellent knowledge of Apple, Windows, and ChromeOS systems as well as extensive computer knowledge with experience in deployment, repair, support, and documentation.

The candidate’s skill and experience were proven through repairs and managing inventory for over 3000 students and staff Chrome devices. Additionally, they are also a JAMF Certified admin, making them capable to deploy and manage 934 macOS and 1780 iOS devices.

The candidate served devotedly and extensively in Oak Park Unified School; they joined the entertainment law firm after serving as a Computer Support Technician.

Entertainment Law Firm Organization Needs

This premier law firm in the entertainment industry and its IT department is focused on providing the firm’s users and clients with world-class customer service experience. Its employees are widely successful because they adopt agile methods and are willing to think outside of the box and provide the best service to their coworkers and clients.

Organizationally, the company was looking for a candidate to provide primarily first-level IT support for users and video conferencing systems.

Skills sought out by the organization for the role included: supporting workstations, and mobile devices including resolving basic server and networking issues.

Recruiting Services

Please visit Client Services to learn more about Eleven Recruiting candidate search services.

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