October 9th, 2022 – Eleven Recruiting and Consulting Services, LLC has placed a candidate as Temp IT Specialist onsite for a global investment firm in New York, New York.
The recruitment assignment was led by Michael Chiang, CEO, alongside Josue Louis, Lead Technical Recruiter, Eleven Recruiting. The candidate has an amiable personality and an aptitude for customer service. They are also skilled at documenting network troubleshooting.
Candidate Background and Placement
The candidate fit for this position is an enthusiastic information system and technology specialist who holds a DoD Top Secret/SCI Clearance and 6 years of experience under their belt. They are adept in communication, presentation, and collaboration with teams and all levels of staff.
Their expertise was proven in several successful setups of equipment and workstations for new and existing employees in the offices of renowned companies. They also traced and patched network connections for new and existing workstations across offices— configuring RSA tokens and informing end users of their use.
These offices above were spread across sensitive government offices such as the National Security Council (White House) – Washington, D.C., the Office of the Secretary of Defense (Pentagon), and the U.S. Army G2 (Pentagon).
They have served in core roles across robust companies and government establishments, including United States Army and Inter Image. They joined the company after serving MetroStar Systems in 2021.
Investment Firm Organizational Needs
The New York-based investment firm is committed to upholding and growing the 130-year legacy—an approach that began when the original McCourt Company was launched in Boston in 1893. They are currently building a new model of enterprise that maximizes value by integrating financial results and social impact.
Organizationally, the company was looking for a candidate to perform IT support duties and related problem-solving using desktop IT skills, good judgment, and initiative. The candidate must have an in-depth knowledge of various computer hardware and software technologies.
Skills and experience sought out by the global investment firm for the role:
- cyber security training
- offboarding employees and terminating employee accounts
- facilitating the return of equipment
- teaching applications to end users
- general IT troubleshooting
- teams/zoom communication platform
- familiarity with share point
- Help Desk tier one and any Help Desk ticketing platform
The company is focused on building for tomorrow through its work across real estate, sports, technology, media, finance, and social impact. The company values entrepreneurship to push new boundaries; adaptability to grow and evolve; the boldness to think outside the box; humility to learn from both triumph and failure; a focus on results to drive successes in the face of challenges; and generosity to support its people, partners, and communities.
Recruiting Services
Need exceptional IT talents with a precise background and specific industry experience to elevate your IT department? Head over to Eleven Recruiting’s Client Services page to learn about our specialized search services.