Help Desk holding a tablet on his left hand


April 25th, 2022 – Eleven Recruiting and Consulting Services, LLC have placed a candidate as Help Desk Support at a Leading Lending Company in Redondo, California. 

Erik Gomez, Partner of Eleven Recruiting led the assignment alongside Technical Recruiter Christopher Chung. The candidate clearly communicated their knowledge, skills, and experience during the interview.

Candidate Background and Placement

The candidate for this position has strong communication skills–active listening and engagement with clients, colleagues, and management. 

This was proven by the evaluation of 4000+ user accounts on Google Workspace and the removal of expired employee accounts– reducing organization email costs by $24,000 monthly and removing 2000 redundant accounts.

The candidate has trained, mentored, and supervised a team to engage in business operations and focus on building customer loyalty and relationships. They also have a strong understanding of IT Operations and IT equipment (i.e., firewalls, switches, access points, VoIP systems, commercial printers, and endpoint devices). 

They have served in top technical teams, such as NZXT and OC Tech Dr. They joined the company shortly after serving in NOVA DX Labs.

Private Money Lender Organizational Needs

The Redondo-based organization is a leading institutional private money lender specializing in the financing of non-owner-occupied residential investment properties. It provides mortgage brokers and real estate investors with a fast and cost-effective funding source for their real estate investment needs.

Organizationally, the company was looking for a candidate who would take up the responsibility of organizing, modifying, installing, and supporting the company’s computer systems.

The key skills to fill out the role by this law firm were: intermediate knowledge of Microsoft Word and Excel, experience with VPNs, hardware troubleshooting, and setting up computers and associated peripherals.

Since 2016, the company has been recognized by Best Workplaces and Fortune as a great place to work, and its employee engagement ranks among the top 5% of companies nationally. The organization is committed to creating a workplace where our people thrive, which translates into a culture of inclusion, recognition, and success for our teammates and clients alike. 

Recruiting Services

Interested in ramping up your company’s help desk support? Our Client Services page offers more information about Eleven Recruiting’s candidate search services.

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